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Service Pack 3: 360 View Page/Tab For Service Point And Usage Subscription Is Timing Out (Doc ID 2058476.1)

Last updated on OCTOBER 26, 2015

Applies to:

Oracle Utilities Meter Data Management - Version and later
Information in this document applies to any platform.


On : version, System Wide

Service Pack 3: 360 View Page/Tab for Service Point and Usage Subscription is timing out

After installation and verification of Service Pack 3 in Production Environment, the 360 view page/tab for Service Point and Usage Subscription are having performance issue and timing out after 4 minutes.
This affects the UI experience and is not happening prior to SP3 installation.

Iy is expected that these zones would respond quickly.
The issue can be reproduced at will with the following steps:
1. Go to 360 view
2. Click on SP tab to see issue
3. Click on Usage Subscription tab to see issue

The issue has the following business impact:
Due to this issue, users cannot use these tabs on the 360 view.


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