RPM 12: Cannot Create Promotion Header After Applying Patch 20605978 (Doc ID 2058533.1)

Last updated on SEPTEMBER 28, 2015

Applies to:

Oracle Retail Price Management - Version 12.0.12 and later
Information in this document applies to any platform.


We are operating on Oracle Retail Price Management (RPM) 12.0.12 and cannot create a Promotion Header after applying <Patch 20605978> on top of RPM 12.0.12.

The patch solved the original issue, but we now cannot create a Promotion Header using 'Create Promotion' task.
The new frame does not open and the Java Console records a java.lang.NullPointerException error:

Steps to Reproduce:

  1. Log in to RPM
  2. Select 'Promotions' task
  3. Select 'Create Promotion' subtask
  4. Nothing happens (Java Console, when enabled, shows the error)

Result: Not able to define promotion components and component details.


 Applied <Patch 20605978>


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms