InForm Install Fails at PFAdmin Install (Doc ID 2058694.1)

Last updated on SEPTEMBER 25, 2015

Applies to:

Oracle Health Sciences InForm - Version 6.1 and later
Information in this document applies to any platform.

Symptoms

InForm install fails at PFAdmin Install

Manually installing InForm 6.1 on a new machine fails. In the install log, the following appears at the end of the install:

Arguments: PFADMIN INSTALL Working Directory: Error: -1 2015-08-25 16:27:17 OutputMessage Choices: bContinue=1 bAbort=1 PFADMIN INSTALL command failed. Error:  Source:

In the event log an error appears:

Log Name: Application Source: Microsoft-Windows-Complus Date: <date>  Event ID: 5488 Task Category: Catalog Level: Warning Keywords: Classic User: N/A Computer: <machine> Description: Unable to load DLL E:\OracleHS\InForm\bin\PFSyncTransaction.dll

Process Name: dllhost.exe Comsvcs.dll file version: ENU 2001.12.8530.16385 shp during component registration. Unable to validate DLL entry points. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Complus" Guid="{0f177893-4a9c-4709-b921-f432d67f43d5}" EventSourceName="COM+" /> <EventID Qualifiers="32768">5488</EventID> <Version>0</Version> <Level>3</Level> <Task>22</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2015-08-25T20:17:36.000000000Z" /> <EventRecordID>2461</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer><machine name></Computer> <Security /> </System> <EventData> <Data Name="param1">E:\OracleHS\InForm\bin\PFSyncTransaction.dll

Process Name: dllhost.exe Comsvcs.dll file version: ENU 2001.12.8530.16385 shp</Data> </EventData> </Event>

 

 Other errors appear, such as:

Get key failed. Either key doesn't exist, or user does not have rights to access key HRESULT=0x80040545; Trial=; Details=Get key failed. Either key doesn't exist, or user does not have rights to access key

 This error is unrelated and does not cause any harm. There is a separate defect for this. 

Cause

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