Attempting to Access Document by Clicking on Email URL, Requires Login When User Already Has Active Session

(Doc ID 2058695.1)

Last updated on JULY 05, 2016

Applies to:

Primavera Contract Management - Version 14.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Email URL presents Logon UI even when user is already logged into Contract Management.

EXPECTED BEHAVIOR
-----------------------
Email URL should directly open CM record if user is already logged into Contract Management.

While actively working in Contract Management, user is prompted to perform a second login when they click on the URL in an email from Contract Management.
Since there is a current Contract Management login session in place, the requirement to login again in order to access the document via URL, is not expected.
Since there is a current Contract Management login session in place, the user expects to be transported directly to the Contract Management document in a new browser tab or window.

Changes

Potentially changes to the Contract Management Email URL parameter and \ or changes related to what exact URL users use when accessing Contract Management.

Cause

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