ZRG3004F: Warning W-DVW0440 Incorrect With Error F-DVW0617 (Doc ID 2058712.1)

Last updated on SEPTEMBER 22, 2015

Applies to:

Oracle Health Insurance Claims Management - Version 10.14.2.3 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.14.2.3 version, Usage

When attempting to process a claim in ZRG3004F,
the following errors occurs.

ERROR
-----------------------
F-DVW0617: In claim #1#, sequence number #2# a parallel DPC with a not allowed diagnosis combination was found.
W-DVW0440: A yearly deductible of #1# has been deducted.

The second error should not be there, since there is no deductible in place here.
After finalizing the claim the warning disappears.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. ZRG3004F: Process a claim for a parallel DPC.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are confused with the warning message.

Cause

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