Error: "Exception EXMLDocError in Module PM.exe at 000FA87A. Filename Cannot Be Blank" When Launching P6 Professional

(Doc ID 2058851.1)

Last updated on MARCH 30, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to launch P6 Professional, the following error generates preventing access to the application:

ERROR
-----------------------
"Primavera P6 <version> has stopped working" --> Close the Program
AND
"Exception EXMLDocError in module PM.exe at 000FA87A. FileName cannot be blank"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Browse to Start, All Programs, Oracle - Primavera P6, P6 Professional <version>, P6 Professional <version>
2. Error displays: "Primavera P6 <version> has stopped working" --> Close the Program
3. Error displays: "Exception EXMLDocError in module PM.exe at 000FA87A. FileName cannot be blank. --> OK


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot connect to the database or access the P6 program.

Cause

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