ORPOS Allows User to Add Serialized Item Without Serial Number During the Return Flow (Doc ID 2059296.1)

Last updated on OCTOBER 06, 2015

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), the application allows the cashier/user to add a Serialized Item without associating a Serial Number in the Return flow.

Steps to Reproduce:


Prerequisites:
   1. Set the following to true in client's application.properties file: IMEIEnabled=true
   2. ORPOS must be integrated with Oracle Retail Store Inventory Management (ORSIM)

Return (With Oracle Format Receipt):

  1. Click on Return button.
  2. Enter a transaction number where transaction number does not exist in DB, but its format matches the Oracle Receipt number.
  3. POS displays Trans. Not Found screen. Press No button.
  4. POS displays Return Enter Item screen. Scan a Serialized Item.
  5. POS displays Serialized Item screen and prompts user to enter Serial Number. Enter a valid Serial Number and press Next button.
  6. Item is added with the Serial Number. Scan same Serialized Item again.
  7. POS displays Serialized Item screen and prompts user to enter Serial Number. Enter a valid Serial Number and press Next button.
  8. Item is added with the Serial Number. Select any one item and press Delete button.
  9. Selected Item gets deleted. Scan same Serialized Item again.
  10. POS adds the item without Serial Number.

Return (Without Receipt):

  1. Click on Return button.
  2. Click on No Receipt button.
  3. Scan a Serialized Item.
  4. POS displays Serialized Item screen and prompts user to enter Serial Number. Enter a valid Serial Number and press Next button.
  5. Item is added with the Serial Number. Scan same Serialized Item again.
  6. POS displays Serialized Item screen and prompts user to enter Serial Number. Enter a valid Serial Number and press Next button.
  7. Item is added with the Serial Number. Select any one item and press Delete button.
  8. Selected Item gets deleted. Scan same Serialized Item again.
  9. POS adds the item without Serial Number.

Cause

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