ZRG3004F: ERROR F-DVW-0979 HOWEVER NUMBER IS NOT ADJUSTED. (Doc ID 2059324.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Claims Management - Version 10.14.2.4 and later
Information in this document applies to any platform.

Symptoms

On 10.14.2.4.61 version, Usage
Testing Bug 21355313


ZRG3004F: Error F-DVW-0979 however number is not adjusted.

ERROR
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Two problems:
For one claimline: Error F-DVW0979 raised correctly however the number in this claim line is not adjusted.
F-DVW0979 not given when it was expected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run ZRG8045I and ZRG3009S


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Health care providers are reported that the credit claim lines are rejected while the corresponding debit line is credited.

Cause

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