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Check ATP And Get Error - FRM-40735: ON-ERROR trigger raised unhanded exception ORA-01001 (Doc ID 2059486.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Global Order Promising - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

After upgrading the database to 12.1.0.1.0 - 64bit

When attempting to click on the availability button of Standard Sales order from and Quick sales order form,
the following error occurs.

ERROR
-----------------------
FRM-40735: ON-ERROR trigger raised unhanded exception ORA-01001

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the sales order form from Order Management responsibility.
2. enter the sales order details and click on availability

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users unable to create the orders.

Cause

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