Discrepancy Write Off (DWO) for Credit Note Matching Not Getting Rolled Up in IM_RESOLUTION_ACTION to 'R' (Doc ID 2059534.1)

Last updated on SEPTEMBER 24, 2015

Applies to:

Oracle Retail Invoice Matching - Version to 13.1.9 [Release 13.1]
Information in this document applies to any platform.


In Oracle Retail Invoice Matching (ReIM), discrepancy write off (DWO) for credit note (CN) matching is not getting rolled up in IM_RESOLUTION_ACTION to ‘R’.

Steps to Reproduce:

  1. Create a Credit Note Request (CNR) Cost (either after resolutions and rollup or a manual CNR).
  2. Create a CN from CNR with a cost discrepancy outside tolerance.
  3. Post the CN.
  4. Match CN and CNR with resolution of DWO.  A record is created in IM_RESOLUTION_ACTION with DWO and Status 'U'.
  5. Run rollup and posting batches.
  6. Note that theDWO posting is happening in the Financials stage table, but the record in IM_RESOLUTION_ACTION table is still in 'U' Status - not moving to 'R'.


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