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Dispatch not Working Due to Site Cost Fixed In ORS v1, Planner 10.3.26 (Doc ID 2059655.1)

Last updated on OCTOBER 06, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.5.0.22 and later
Oracle Real-Time Scheduler - Version 10.3 to 10.3.26 [Release 10.3]
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management
ORTS/ORS/ERTS - Oracle Real-Time Scheduler


Orders with same site but different work periods are causing the site cost of the orders to prevent dispatch.

Looking at the costs, changing the site id, the site cost dropped by 10000.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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