Last updated on NOVEMBER 04, 2015
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
Customer is stating the EQ INST task with a behavior of 'Opens Equipment Install Window' is misleading user that it would open an Equipment Inventory query
screen to use a location on the order to open to.
They agree that for internal orders, type EWO and I S R this is the designed behavior of the EQ INST task: double-click action shows the Service Request
EQ INST task behavior wording needs to be more descriptive.
Customer is asking for a change in the stated Task Behavior, from: 'Opens Equipment Install Window' to read (see picture below):
- Opens Service Request Equipment Window
or, maybe it should say:
- Opens P S R Service Request Equipment Window.
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