My Oracle Support Banner

MSS Application Crashes When Opening Network Locations Window (Doc ID 2060455.1)

Last updated on MARCH 14, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

After the application of the 6.2.1.849.11 patch, whenever a user attempts to open the Network Locations window, the application immediately crashes. The behavior happens whether the link is clicked from Location and Geography Setup or from the Find Links results page.

The error messages identify:

Error Number 2
Error text = Null object reference
Window/Menu/Object = w_network_locat_query
Error Object/Control = w_network_locat_query
Script = oe_modifymenus
Line in Script 8

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.