MSS Application Crashes When Opening Network Locations Window (Doc ID 2060455.1)

Last updated on OCTOBER 19, 2015

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

After the application of the 6.2.1.849.11 patch, whenever a user attempts to open the Network Locations window, the application immediately crashes. The behavior happens whether the link is clicked from Location and Geography Setup or from the Find Links results page.

The error messages identify:

Error Number 2
Error text = Null object reference
Window/Menu/Object = w_network_locat_query
Error Object/Control = w_network_locat_query
Script = oe_modifymenus
Line in Script 8

Cause

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