Performance Issue With RMS ORDPRG (Order Purge) Program (Doc ID 2060659.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.2.8 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.
checked for relevance as on 08-MAR-2016

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release. 
This article will be updated as official patch information becomes available.


In Oracle Retail Merchandising System (RMS) 13.2.x, users are experiencing performance issues with the Order Purge (ORDPRG) batch.  The process is taking more than 16 hours to complete, when the dataset is expected to take only 30 to 40 minutes.


Steps to Reproduce:

  1. Run ORDPRG program.
  2. Note the timing and capture tracefile data as outlined in <Document 1984352.1>.  (In the reported case, the batch executed for over 16 hours.)

Cause

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