My Oracle Support Banner

Execution of Database Upgrade Perl Script Stuck While Executing update_bill_closed_t.source (Doc ID 2061023.1)

Last updated on APRIL 05, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On :  BRM 7.5.0.10.0 version, Upgrade from PS4 to PS10

Issue :

*  Execution of database upgrade perl script (pin_75_75ps10_upgrade.pl, as part of installing PS10) is stuck while executing “update_bill_closed_t.source” and it has been executing for more than 3-4 hours and still did not end.
*  While monitoring the database, it is observed that the following queries from upgrade were taking longer time.

                SELECT MAX(CLOSED_T) FROM ITEM_T WHERE CLOSED_T <> 0 AND BILL_OBJ_ID0=:B1
                SELECT DUE FROM BILL_T WHERE POID_ID0=:B1


Expected:

This part of the upgrade script should complete much faster because typical upgrade window (down time) available to carry out the upgrade in production may be few hours only.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.