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" HTTP 500 Internal Server Error" When Attempting to Reach the Team Member Login Page. (Doc ID 2061139.1)

Last updated on JULY 03, 2018

Applies to:

Primavera P6 Team Member - Version and later
Primavera P6 Enterprise Project Portfolio Management - Version to [Release 17.12]
Information in this document applies to any platform.


When attempting to access the Team Member login page (http://<servername>:<port>/p6tmweb), the following error occurs:


 HTTP 500 Internal Server Error
    The website cannot display the page
    Most likely causes:
      The website is under maintenance.
      The website has a programming error.


The issue can be reproduced at will with the following steps:
1.  Access http://<servername>:<port>/p6tmweb via Internet Explorer.
2.  Observe HTTP 500 error.


The issue has the following business impact:
Due to this issue, users cannot access the Team Member login page.


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