" HTTP 500 Internal Server Error" When Attempting to Reach the Team Member Login Page. (Doc ID 2061139.1)

Last updated on JANUARY 31, 2017

Applies to:

Primavera P6 Team Member - Version 15.1.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the Team Member login page (http://<servername>:<port>/p6tmweb), the following error occurs:

ERROR

 HTTP 500 Internal Server Error
    The website cannot display the page
    Most likely causes:
      The website is under maintenance.
      The website has a programming error.


STEPS

The issue can be reproduced at will with the following steps:
1.  Access http://<servername>:<port>/p6tmweb via Internet Explorer.
2.  Observe HTTP 500 error.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot access the Team Member login page.

Cause

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