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Allocation 13.3.1 Receiving Null Pointer Exception Errors and Users Are Not Able to Continue Working (Doc ID 2061384.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Retail Allocation - Version 13.3.1 and later
Information in this document applies to any platform.

Symptoms

After installing Allocation 13.3.1.0.4 in Production, users are reporting NullPointerExceptions and ADF Error messages when trying to add locations.  This issue can only be seen in the Production environment and not the Stage environment.


Steps to Recreate:

  1. Create an allocation.
  2. Add release dates.
  3. Add Rules.
  4. Add locations.
  5. Note the Null Pointer Exception.
  6. Users then have to close out of the application and reopen to try to continue working.

Cause

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In this Document
Symptoms
Cause
Solution
References


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