POS Allows Cash Return During Layaway Delete If Layaway Create Was Done By Debit (Doc ID 2061605.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Retail Point of Service (ORPOS) allows for a Cash refund on a return layaway even if the original layaway create was performed by Debit Card tender.

Prerequisite:

Refund tender for Debit Card should be set to the following:
 - PARAMETER final="N" hidden="N" name="RefundTenderForDebitPayment" type="LIST"


Steps to Reproduce:

  1. Click on Transaction >> Layaway >> New button.
  2. Link a customer to the transaction.
  3. Add items to the transaction.
  4. Click on Tender button.
  5. Select Location and press Next button.
  6. Complete the transaction with Debit Card tender.
  7. Click on Transaction >> Layaway >> Find button.
  8. Retrieve the Layaway transaction by Layaway No or Customer Information. Layaway is retrieved and listed on Layaway List screen.
  9. Click on Delete button.
  10. POS prompts for confirmation. Press Yes button.
  11. Press Next button at Refund Detail screen.


Expected Behavior:
  As per parameter (RefundTenderForDebitPayment) setting, POS should not allow a Cash refund for this scenario.

Cause

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