C2B OOZOPVOERENPOLIS WITH POLICY FLEX FIELDS RESULTS IN ALG-00569

(Doc ID 2061651.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Health Insurance Policy Administration - Version 10.15.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 10.15.1.2 version, Usage (Policy), acceptance environmen

When attempting to add a policy using C2B OOZOPVOERENPOLIS webservice, where policy flex fields are used,
the following error occurs.

ERROR
-----------------------
ALG-00569: Record with identification [empty value] not found in table REF_EIGENSCHAPPEN

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run C2B OOZOPVOERENPOLIS and try to create a policy with policy flex fields

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, policies can not be created using C2B

Cause

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