MWM Database Timeout (ORA-01013) Shutting Down Scheduler (Doc ID 2061774.1)

Last updated on MARCH 01, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0 to 2.2.0.3.2 [Release 2.2]
Information in this document applies to any platform.

Symptoms

On : 2.2.0.3.1 version, Database

ACTUAL BEHAVIOR
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It is not possible to shut down any scheduler from the MWM application.

This has been reviewed by a DBA, and it was impossible to isolate a specific SQL sentence that could cause such a delay (> 5 minutes); this timing results from the addition of all SQL operations.

TPW log:

 

Cause

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