Server Runs Out of Memory Due to Large Memory Footprint of atg.nucleus.logging.LogListenerQueue Object

(Doc ID 2061811.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Oracle Commerce Platform - Version 2006.3 and later
Information in this document applies to any platform.

Symptoms

The heap utilization of the Oracle Commerce JVM is at 100%. Heap dump analysis shows that the leak suspect is 1 instance of atg.nucleus.logging.LogListenerQueue taking more than 90% of total heap:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms