Error: "Invalid User Name or Password. Please Try Again" When Logging Into Visualizer Configured For LDAP Authentication When The Distiguished Name (DN) Attribute Of An LDAP User Contains A Space

(Doc ID 2061817.1)

Last updated on APRIL 03, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version to [Release 15.1]
Information in this document applies to any platform.


When attempting to login to Visualizer using LDAP Authentication the following error occurs:

"Invalid user name or password. Please try again."

The issue can be reproduced at will with the following steps:

  1. Login to P6 client application
  2. Select Tools, Visualizer
  3. User name and Password field prompt on Visualizer screen
  4. Enter username and password
  5. Observe error

The issue has the following business impact:
Due to this issue, users cannot access Visualizer using LDAP authentication.


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