Error: "Invalid User Name or Password. Please Try Again" When Logging Into Visualizer Configured For LDAP Authentication When The Distiguished Name (DN) Attribute Of An LDAP User Contains A Space
(Doc ID 2061817.1)
Last updated on MARCH 14, 2019
Applies to:Primavera P6 Enterprise Project Portfolio Management - Version 18.104.22.168 to 22.214.171.124 [Release 15.1]
Information in this document applies to any platform.
When attempting to login to Visualizer using Lightweight Directory Access Protocol (LDAP) Authentication the following error occurs:
Invalid user name or password. Please try again.
The issue can be reproduced at will with the following steps:
- Login to P6 client application
- Select Tools, Visualizer
- User name and Password field prompt on Visualizer screen
- Enter username and password
- Observe error
The issue has the following business impact:
Due to this issue, users cannot access Visualizer using LDAP authentication.
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