After Demantra Upgrade To 12.2.4.1 The Notes Function Is Not Working (Doc ID 2061873.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4.1 version, Technical

ACTUAL BEHAVIOR
---------------

After the upgrade  to 12.2.4.1 cannot open the Notes window to create a new note or read existing notes.
After selecting Notes in the right click window the right click window disappears but the Notes window does not appear.

Notes are visible from before the upgrade but cannot be opened. New notes in a cell cannot be created.
Right click on cell, choose Notes. The right click window disappears, but the notes window does not appear.
 


EXPECTED BEHAVIOR
-----------------------
Expect to be able to use Notes


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Demantra Collaborator Workbench
2. Open Worksheet
3. Try to create Notes or view existing Notes


 

Cause

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