SIM Does Not Pass Label Quantity Information to BI Publisher During Shelf Label Printing
Last updated on APRIL 12, 2018
Applies to:Oracle Retail Store Inventory Management - Version 14.0.1 and later
Information in this document applies to any platform.
This article will be updated as official patch information becomes available.
When attempting to print shelf labels from Store Inventory Management (SIM), the quantity of shelf labels to be printed is not sent by SIM to BI Publisher (BIP).
Steps to Reproduce:
- Create a shelf label in SIM for an item.
- Provide all necessary details on screen and input the desired quantity.
- Print by clicking the Print button. (BIP must be set up)
- The request SIM sends to BIP does not include shelf label quantity. The request should contain a tag that sends label quantity information.
Note: The functionality works when the user prints item tickets, but fails for shelf labels.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms