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SIM Does Not Pass Label Quantity Information to BI Publisher During Shelf Label Printing (Doc ID 2062984.1)

Last updated on APRIL 13, 2021

Applies to:

Oracle Retail Store Inventory Management - Version 14.0.1 and later
Information in this document applies to any platform.


The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

When attempting to print shelf labels from Store Inventory Management (SIM), the quantity of shelf labels to be printed is not sent by SIM to BI Publisher (BIP).

Steps to Reproduce:

  1. Create a shelf label in SIM for an item.
  2. Provide all necessary details on screen and input the desired quantity.
  3. Print by clicking the Print button. (BIP must be set up)
  4. The request SIM sends to BIP does not include shelf label quantity.  The request should contain a tag that sends label quantity information.

Note: The functionality works when the user prints item tickets, but fails for shelf labels.




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