ORPOS time out on the Close Cash Drawer screen Causes Transaction to Be Stuck in Inprocess Directory

(Doc ID 2063047.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Retail Point-of-Service - Version 13.4 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), when Application timed out on the Close Cash Drawer screen, a Wip Transaction Stuck in Inprocess Directory Until Next Transaction is Burned.

Steps to Reproduce :

Pre Requisites:

1.Login to ORPOS.
2.Click "More" on Sell Item screen.
3.Click "Till Functions" -> Loan.
4. Entered the Amount cash loan.
5.Close the cash drawer Screen displayed, Now do not close the Cash Drawer.
6. Wait for more than 30 mins Transaction to get Timed out.
7. Observe Transaction gets stuck in inprocess directory until the next transaction is burned.

Cause

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