Users are not Able to Save Changes in the CA Values for a Circuit (Doc ID 2063462.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

PROBLEM DESCRIPTION:
===================
Users are not able to save changes in the CA values for circuit AT/L2XX/852623/ /TQW /ELK
Only this circuit is having this problem.

User is requesting to know why the CA value is not displaying for a newly created issue for the circuit and what to do to fix in the DB.

STEPS:
=====
1. In Connection Design - open ckt AT/L2XX/852623/ /TQW /ELK
2. Open the Properties tab > Custom Attributes
3. Change the ETH VC Bit Rate & Save
  » » MSS clears the changed field

4. Exit the window - MSS asks whether to save - click Yes
5. MSS exits the window gracefully - indicating values are in the fields, somehow.


EXPECTED BEHAVIOR:
==================
Users should be able to save changes to the CA value on the circuit.


BUSINESS IMPACT:
===============
This has significant impact on engineering, as Users not able to change and save the CA values for the affected circuit.
.

Cause

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