FIN4020S - Messages where missing context record identification (Doc ID 2063722.1)

Last updated on OCTOBER 07, 2015

Applies to:

Oracle Health Insurance Disbursements and Collections - Version 10.14.1.2 to 10.15.3.0 [Release 10.14 to 10.15]
Information in this document applies to any platform.

Symptoms

On : 10.14.1.2 version, Usage

When processing payment matching details for when registering a receipt on a receivable, the following error occurs these messages do not always have a context (table or record id)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. FIN2122I for entering the MT940 file.
2. FIN4020S for processing the payment matching detail


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Payment Matching Details must be processed manually.

Cause

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