Entitlement Report Not Returning All Access Points Contained In Entitlements (Doc ID 2064251.1)

Last updated on OCTOBER 22, 2015

Applies to:

Oracle Application Access Controls Governor - Version 8.6.5 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.5.1645 version, Other Issues not covered by existing components

ACTUAL BEHAVIOR
---------------
Entitlement report is showing only one user defined access point eventhough multiple access points are assigned to it.

EXPECTED BEHAVIOR
-----------------------
Entitlement report should show all the access points assigned to the entitlement.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Navigator> Continuous control management> manage entitlements
2.Create new entitlement "User Defined Access" With three user defined access point added to it and save
3. Navigate to Navigator > Report Management > CCM Control Management Reports > Entitlement Report
4. All User defined access points should appear in the report. (Both in pdf and csv)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot depend on the entitlement report to retrieve the entitlement details

Cause

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