Error 'java.lang.InterruptedException' from Global Scheduled Services After a Long Runtime Has Elapsed Reaching the Long Running Connection Pool and Thread Pool 'Maximum Lease Duration' Values
(Doc ID 2064257.1)
Last updated on FEBRUARY 15, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 8.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to run scheduled services, the following error occurs:
The exception is: SEVERE: TIMESTAMP:[SERVICE]:[PxService]: null
java.lang.InterruptedException
This error can occur even after increasing the PML (Connection Pool [Long Running]) and Thread Pool 'Maximum Lease Duration' settings to the maximum time allowed, generating this error after the maximum lease duration is reached (i.e. 7 hours).
The issue can be reproduced at will with the following steps:
- Run a Global Scheduled Service.
- After several hours, the reported error occurs in the job log file.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |