Error: "java.lang.InterruptedException" From Global Scheduled Services After Long Run Time Has Elapsed Reaching The "Maximum Lease Duration" Value Configured For The Long Running Connection Pool And Long Running Thread Pool (Doc ID 2064257.1)

Last updated on JANUARY 20, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to run scheduled services, the following error occurs:

ERROR
-----------------------
The exception is: SEVERE: TIMESTAMP:[SERVICE]:[PxService]: null
java.lang.InterruptedException

Note: It is also found that this error will occur even when increasing the maximum lease duration for the PML (Long Running) Connection Pool and Thread Pool to the maximum time allowed, generating this error after the maximum lease duration is reached (ie. 7 hours).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Execute Global Scheduled Services.
2.  After several hours, the reported error occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Run Global Scheduled Services successfully.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms