Unable to Print or Preview When Accessing Contract Management Using Internet Explorer 11 (Doc ID 2064275.1)

Last updated on DECEMBER 16, 2016

Applies to:

Primavera Contract Management - Version 14.2 and later
Information in this document applies to any platform.

Symptoms

When printing or previewing reports and forms using Internet Explorer 11 (IE11), the processing wheel just spins and the report or form never prints or previews.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Launch Internet Explorer 11
  2. Login to Contract Management
  3. Open any module or a document in any module
  4. From the open module log, attempt to print or preview a report.
  5. Alternatively, from an open document, attempt to print or preview a form.

This issue may not be experienced by all users.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms