Performance Issue in RMS Deal Search Window (Doc ID 2064590.1)

Last updated on MARCH 14, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Merchandising System (RMS) 13.2.x, we note a performance problem when searching for deals on the Deal Search window.


Steps to Reproduce:

  1. Try searching for deals with deal criteria as follows:
    Type: Promotional
    Supplier: Dept
  2. Note the poor performance.  Expected time is less than 10 seconds, but the system takes more than 30 minutes to return results.

Cause

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