ERP Instance is not Enabled After Remove and Reconfigure Agent and CCG Components (Doc ID 2064776.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Integra Apps

ACTUAL BEHAVIOR
---------------
ERP instance is not enabled after remove and reconfigure Agent and CCG components.

EXPECTED BEHAVIOR
-----------------------
Status should be enabled if all configuration steps completed without error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Remove and reconfigure Agent and CCG component.
2. All job steps completed without error.
3. Workbench > CCG
4. Cannot see any definitions.
5. Check ERP Instance Workbench > status is disabled for the ERP.


 

Changes

EBS target was reconfigured by the customer in ccg after applying some patches.

Cause

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