My Oracle Support Banner

Degraded response when releasing planned orders and rescheduling jobs (Doc ID 2064847.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1 to 12.1.3.8 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Data Collections

ACTUAL BEHAVIOR
---------------
Users have noted that the tasks of releasing planned orders and rescheduling jobs, which have usually completed in seconds, now can take up to a minute on occasion to complete.

EXPECTED BEHAVIOR
-----------------------
Releasing planned orders and rescheduling jobs should take the normal amount of time or a small increase.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In the Planning Workbench, release a planned order or reschedule a job

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.