My Oracle Support Banner

'Unexpected Error' Message Appears Intermittently When Opening Till (Doc ID 2064885.1)

Last updated on JULY 02, 2020

Applies to:

Oracle Retail Point-of-Service - Version 13.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), when attempting to open a till, an 'unexpected error' dialog is sometimes displayed.

Steps to Reproduce:

  1. Open the store.
  2. Open the register.
  3. Open a till.   Sometimes an unexpected error is displayed, and the log contains the following:

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.