BO Flash Sales Report is Including Gift Cards Sales and Non-Merchandise Sales (Doc ID 2065090.1)

Last updated on OCTOBER 13, 2015

Applies to:

Oracle Retail Back Office - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Back Office(ORBO), Flash Sales Report is including Gift cards sales and Non-Merchandise item sales.

Note : As per ORBO user guide "Non-merchandise items, gift card sales, and gift card reloads are not included in the reports. Sales are reflected at the kit component level".

Steps to Reproduce :

1.Login to Point of Service (POS) application and perform a Gift card Issue.
2.Now login to ORBO and check the Flash Sales Report, which is including Gift cards sales.
3.Same thing observed with Gift card Reload transaction.
4.Ring a transaction in POS which includes a Non-merchandise(Ex: SRVC) item.
5.Now observe that the No. of Transactions of Service Items count increased by 1 in the Flash Sale Report.

Cause

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