The OSDUP Sub-Transaction Type Is Missing and Causing an Error When Multiple Registers Are Opened (Doc ID 2065337.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle Retail Sales Audit - Version 14.1 to 14.1.2 [Release 14.1]
Information in this document applies to any platform.

Symptoms

 

When multiple registers are at the ORPOS (Oracle Retail Point-of-Service)  system are opened when the system is offline, only one store open transaction is persisted once the store server is back online; the other duplicate ones are saved as canceled store open transactions.  These cancelled transactions are sent to the Oracle ReSA (Oracle Retail Sales Audit) system as NOSALE with sub transaction type OSDUP. The following error occurs when ReSA receives the canceled transaction:

 



Steps to Reproduce:

1. Open multiple registers at POS when the system is offline.

Changes

 

Cause

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