Unable To Preview Summary Report of Till Opened on Another Register in ORPOS (Doc ID 2065382.1)

Last updated on DECEMBER 18, 2015

Applies to:

Oracle Retail Point-of-Service - Version 13.4 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), preview summary report of Till opened on a different register is not working.

Steps to Reproduce:

1. Open store for current(8/20/15) business date .
2. Open reg-001 with till-001 .
3. Perform some transaction on reg-001.
4. Open reg-002 with till-002 .
5. Perform some transaction on reg-002.
6. Try to access summary report of till-002 from reg-001.
7. Press Preview.
8. Application displays Business date invalid screen as below:

"Till number 002 is not valid for the given business day.
Press Enter to return to the previous screen."=

Cause

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