ZRG2201F adding and showing insurer history not working correctly when the name of the insurer was longer than 35 characters (this resulted in FRM-40735) (Doc ID 2065642.1)

Last updated on OCTOBER 13, 2015

Applies to:

Oracle Health Insurance Policy Administration - Version 10.15.1.2 to 10.15.3.0 [Release 10.15]
Information in this document applies to any platform.

Symptoms

On production: 10.15.1.2 version, Usage (Policy)

When attempting to add an insurance history on a policy for a member
the following error occurs.

ERROR
-----------------------
FRM-40735 KEY-LISTVAL and WHEN-VALIDATE-ITEM error
ORA-1406 value truncated



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. add a insurer history record on a policy where the insurer name is of large length


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot record history information for a member

Cause

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