BP Error When Trying To Take Work Flow Action: Due Date Cannot Be Earlier Than Start Date (Doc ID 2065896.1)

Last updated on AUGUST 10, 2017

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

In Any Unifier environment where 'Due Date<uuu_due_date>' is not defined.

Expected Result:
---------------
Workflow records should be able to be sent forward without incident.

Actual Result:
--------------
The following Alert is suddenly started to be thrown against various Business Process (BP) records throughout the environment. Sometimes user can wait a few minutes, or go back to the record later, and the Alert will not be thrown: Due Date Cannot Be Earlier Than Start Date

Excerpt from the Unifier log files:
-----------------------------------------

java.lang.RuntimeException: START_DATE_AFTER_END_DATE

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot advance records through the BP's.

Cause

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