Unable to See Changed Layout for Other Users or Current User After Refresh in P6 Web (Doc ID 2066174.1)

Last updated on NOVEMBER 06, 2015

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.3.0 and later
Information in this document applies to any platform.

Symptoms

On : EPPM 8.2.3.0 version, P6 Web Application

ACTUAL BEHAVIOR
---------------
Failed to save layout for another user.

EXPECTED BEHAVIOR
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To be able to save layout for another user.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to P6.
2. Go to Projects --> Activities.
3. Click Customize View, make change to the current view and rename the view name, set Access to another user, click Ok.
4. Logout then login with another user account who has access to this new view and it is not there.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the saved view.

Cause

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