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Location Move Request Fails with Error Message (Doc ID 2066371.1)

Last updated on FEBRUARY 19, 2021

Applies to:

Oracle Retail Price Management - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

Unable to do location move for a store from one zone to another zone when the location has an active promotion in the old zone.

Specifically, the Location Move request fails during Conflict Checking with the following error:

"The event will make the number of overlapping promotion component details exceed the limit."

Steps to Reproduce:

1. Create a Zone Group
2. Create two Zone IDs
3. Create Promotion at the “from” Zone ID
4. Activate promotion
5. Create Location Move request
6. Try to approve Location Move request

Changes

 

Cause

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