RMS Fulfill Order Web Service Produces Error When UNIT_RETAIL for an Item is Zero

(Doc ID 2066418.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Merchandising System - Version 14.0.2 and later
Information in this document applies to any platform.


In Oracle Retail Merchandising System (RMS), the Fullfill Order Web Service produces the following error when UNIT_RETAIL for an item is zero.


Steps to Reproduce:

  1. Pick an item which has UNIT_RETAIL as zero.
  2. Try to create a FulfillOrder for the above item by invoking the FulfillOrd Publishing Web Service.
  3. The FulfillOrder fails to get created in RMS and the above error is shown.
  4. However, from the front-end application, note that a purchase order (PO) can be created for the same ITEM_LOC combination.
  5. Also a FulfillOrder can be created successfully if the UNIT_RETAIL is passed with a value other than zero.


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