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Do Not Disturb Information Not Saved (Doc ID 2066507.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.3.0 version, CI - Customer Information

ACTUAL BEHAVIOR
---------------
Do Not Disturb information not saved

Steps to reproduce:
1. Go to Person - Main - Person Contacts
2. Choose any time from Do Not Disturb (From and To) field.
3. After clicking Save, the information should be saved, but actual behavior is After SAVE the information entered is gone.

EXPECTED BEHAVIOR
-----------------------
Do not disturb should be saved

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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