Intermittent Browser Freeze Upon Login to Contract Management When LDAP Authentication is Implemented (Doc ID 2066682.1)

Last updated on JULY 05, 2016

Applies to:

Primavera Contract Management - Version 14.0 to 14.2 [Release 14 to 14.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Login to Contract Management and Project Tree and Control Center do not load, blank page.

Browser hangs for some users
Intermittent screen freeze when logging into Contract Management
Internet Explorer hangs when logging in


EXPECTED BEHAVIOR
-----------------------
Login to Contract Management and Project Tree and Control Center load, for access to projects and Control Center objects.


BUSINESS IMPACT
-----------------------
Due to this issue, one or more users encounters issues when attempting to access Contract Management and work productively in the application.

 

 

Changes

 LDAP Authentication mode has been implemented.

Cause

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