Application Fails to Start After Upgrade With Error: The keystore file [Keystore Path and Name] does not exist. (Doc ID 2066729.1)

Last updated on JANUARY 08, 2024

Applies to:

Symptoms

After upgrading Meter Data Management to latest Service Pack from earlier Service Pack, for example upgrading from SP1 to SP3, an error occurs when attempting to start the environment.

The following error can be found weblogic_current.log and spl_service.log.


ERROR
-----------------------
ERROR (common.cryptography.KeyStoreWrapperFactory) The keystore file <Keystore Path and Name> does not exist. This file is either provided by the property com.oracle.ouaf.system.keystore.file or expected to exist at the default file location <Keystore Path and Name>
com.splwg.shared.common.LoggedException: The keystore file <Keystore Path and Name> does not exist. This file is either provided by the property com.oracle.ouaf.system.keystore.file or expected to exist at the default file location <Keystore Path and Name>
    at com.splwg.shared.common.LoggedException.raised(LoggedException.java:67)
    at com.splwg.shared.common.cryptography.KeyStoreWrapperFactory.reportKeyStoreFileNotFound(KeyStoreWrapperFactory.java:202)
    at com.splwg.shared.common.cryptography.KeyStoreWrapperFactory.getKeyStoreRelatedFile(KeyStoreWrapperFactory.java:109)
    at com.splwg.shared.common.cryptography.KeyStoreWrapperFactory.getInstance(KeyStoreWrapperFactory.java:71)
    at com.splwg.shared.common.cryptography.KeyStoreWrapperFactory.getSystemInstance(KeyStoreWrapperFactory.java:57)
    at com.splwg.shared.common.Cryptography.getKeyStore(Cryptography.java:196)
    at com.splwg.shared.common.Cryptography.getDefaultInstance(Cryptography.java:92)
    at com.splwg.base.support.context.ContextFactory.buildContext(ContextFactory.java:136)
...

Cause

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