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"This Page Or File Is Not Allowed To Be Viewed" Error When Accessing Demantra Logs (Doc ID 2066877.1)

Last updated on FEBRUARY 13, 2019

Applies to:

Oracle Demantra Predictive Trade Planning - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Technical

When attempting to access System Logs
via Adminstrator Tools
the following error occurs.

ERROR
-----------------------
This page or file is not allowed to be viewed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Administrator Tools
  <HOSTNAME>:<PORT>/demantra/admin/index.jsp
2. Login using ptp
3. Select System Logs
4. Get the error
This page or file is not allowed to be viewed

Same issue even when accessing Administrator Tools via
adminManagement.jsp instead of index.jsp

http://<HOSTNAME>:<PORT>/demantra/admin/adminManagement.jsp


Same issue even after applying Mandatory Patch 18139794

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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