INF 6.1 : Unable to Contact InForm Server for Trial URL
(Doc ID 2066904.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences InForm - Version 6.1 to 6.1.1.3 [Release 6.1]Information in this document applies to any platform.
Symptoms
CD Events log
[52144] ERROR PhaseForward.Designer.Server.Deployment.DeploymentService
Unable to contact InForm server for trial URL https://inform.oracleindustry.com/<trialname>/ on status URL https://inform.oracleindustry.com/<trialname>/. Reason: Could not get InForm trial setup..
Call Stack:
at Oracle.Designer.InFormDeploymentService.Client.InFormDeploymentServiceClient.GetInFormTrialSetup(String certificateThumbprint) in c:\ICEDesigner\DeploymentSite\InFormDeploymentService\InFormDeploymentServiceClient \InFormDeploymentServiceClient.cs:line 192
at PhaseForward.Designer.Server.Deployment.DeploymentService.VerifyTrialSetup(IBlueprintDescriptor blueprintDescriptor, IStudyObject trialSetupStudyObject)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |