After Upgrading To ECEPS7, Customer Updater Going Down (Doc ID 2066986.1)

Last updated on JUNE 25, 2016

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.6.0 to 11.2.0.6.0 [Release 11.2.0]
Information in this document applies to any platform.

Symptoms

On :  11.2.0.7.0 version, Customer data management

After upgrading to ECEPS7 ;Customer Updater going down, so you are trying to start the same using the workaround suggested before [The prepopulated distribution tables specify which customer data to load], but still failing.
You are able to start customerupdater with null customer. When you try to start with few customer created after 15th Sept [ for which pricing data is already there in ECE]. that time they are not able
 to start the customerupdated.

ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1.   set -DpreDistributedWorkItems to true in the JVM tuning file.
and run $oceceserver/bin>./preselect_customers.sh to filter out the customer to load at time of startup.
2. But looks it still trying load all the customer data.


Cause

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