PMDA E2B Transmission is failing with the error "8722" is not a character number in the document character set" (Doc ID 2066992.1)

Last updated on MARCH 16, 2017

Applies to:

Oracle Argus Safety Japan - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

Unable to transmit the PMDA E2B and the following error was an output in the E2B Transmission log.

 

Error:

C:\Program Files (x86)\Oracle\Argus\InterchangeService\DTDFiles\NSGMLS.EXE:
C:\Program Files (x86)\Oracle\Argus\InterchangeService\DTDFiles\ESM_XXX_XXXX.TMP:XXX:XXX:E: 

"8722" is not a character number in the document character set

 

Conditions:

In PMDA E2B B.4.k.2.1, the clinical compound number (CCN) with the hyphen(-) is an output.

 

Cause

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