ZRG2003R Script Output Missing Policies (Doc ID 2067119.1)

Last updated on OCTOBER 16, 2015

Applies to:

Oracle Health Insurance Policy Administration - Version 10.14.1.7 to 10.15.3.0 [Release 10.14 to 10.15]
Information in this document applies to any platform.

Symptoms

On : 10.14.1.7 version, Usage (Policy)

ACTUAL BEHAVIOR
---------------
After executing batch script ZRG2003R, the output file is missing policies.


EXPECTED BEHAVIOR
-----------------------
All policies with the status provisional have to be in the overview.
This also applies to the other states.
Ie the list should be complete.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add a new policy and save it, beware, do not report ready.
2. Run the overview ZRG2003R.
3. Make sure the policy is included in the overview.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
The information is incorrect.
It is sent by the work requirements by means of this overview.

Cause

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